Privacy Policy

Hao Chuang E-commerce Company Website and Inquiry Submission Privacy Policy

Last Updated:2024/05

Thank you for visiting the website of Hao Chuang! Hao Chuang values ​​your privacy and we appreciate your trust in Hao Chuang.

This Privacy Policy (hereinafter referred to as the "Privacy Policy") will explain the time, method and reason for the processing of your personal information on Haochuang's website (including hccfrp.com and its information introduction sub-pages, and information submitted through the "Media and Investor Relations" page, hereinafter referred to as the "Webpage"), and stipulates the relevant choices and rights you have regarding this information. Please read carefully - it is important to understand how we collect and use your information, and how you can control this information.

If you do not agree to the processing of your personal information as described in this Privacy Policy, please do not provide your information when requested and stop using this website. By continuing to use this website, you acknowledge our provisions regarding your personal information as described in this Privacy Policy.

1. Types of Personal Information We Use

This section explains the different types of personal information we collect from you and how we collect that personal information. If you would like to learn more about specific types of data and how we use that data, please see the section "How we use your personal information" below.

The following is a summary of the types of personal information we use:

Information You Provide to Us

When you submit an inquiry through the "Contact Us" page on our website, or contact us using the contact details specified in this Privacy Policy, you are providing us with certain information relevant to your inquiry.

Cookie

We use cookies ("Cookies") to enhance your web experience. A Cookie is a text file that, when placed on your device, enables us to provide certain features and functionality.

2. How we use your personal information

This section details the types of personal information we collect from you and why we collect it.

When you submit an inquiry to us, in order to contact you and handle your question, we will collect your information to the minimum extent in accordance with legal provisions and will not use it for other services. The specific information is as follows:

personal information

use

  • Information You Provide to Us。
  • Inquiry form information:
    • Name
    • Phone
    • Email
    • Content

    We use this information to understand the identity of the person submitting the inquiry and the content of the inquiry, and to contact the person submitting the inquiry.

    3. How we store and share your personal information

    Your personal information is processed by our servers located in the People's Republic of China. Our webpage operation and technical team is located in the People's Republic of China.

    We will strictly follow the provisions of laws and regulations and this privacy policy to take strict security measures to protect your rights.

    We will never share your personal information with other companies.

    4. Security of Personal Information

    We are committed to maintaining the privacy and integrity of your personal information wherever it is stored. Our Information Security and Access Policy restricts access to our systems and technology, and we protect data by using technical protections such as encryption.

    Unfortunately, although we have implemented and maintained reasonable measures to protect your personal information, the transmission of information via the Internet is not completely secure. If a security incident such as personal information leakage occurs, we will activate the emergency plan to prevent the security incident from expanding and inform you through push notifications, announcements, etc.

    5. Data Retention

    We will not keep your data for longer than necessary unless required by law. We will retain your information as follows:

  • Information you provide to us when you submit an enquiry form or contact us using the details specified in this Privacy Policy:until your inquiry is resolved and then deleted within one hundred and eighty (180) days of resolution, unless you consent to retain the data and receive further information in the future.
  • If we are required to retain your information beyond the retention periods specified above, for example to comply with applicable laws, we will store it separately from other types of personal information.
  • 6. Your rights

    You have legal rights in relation to the personal information we hold about you (to the extent permitted by applicable laws and regulations). You can request access to or correction of the data we process about you.

    To exercise any of your rights, please contact us at [email protected].

    7. Contact and Complaints

    We welcome questions, comments and requests regarding this Privacy Policy. We have established a dedicated personal information protection team and a personal information protection officer. If you have any questions, complaints or suggestions regarding this Privacy Policy or matters related to personal information protection, you may submit such feedback to the designated data protection officer (personal information protection officer) for the purpose of complying with applicable privacy laws. The contact information is [email protected].

    8. Change

    If there are any changes to this Privacy Policy, we will post the updated Privacy Policy here. Please visit this page regularly to check if there are any updates or changes to this Privacy Policy.